Frequently asked questions

No long-term contracts. All packages are month-to-month, and you can cancel anytime with 30 days’ notice. Packages are billed at the start of each month, and cancellations take effect at the end of the current billing period.

To get started, we’ll need admin access to each account we’ll be managing. Not sure how to set that up? No problem. We’ll walk you through it step by step.

We come to your business and capture photos and videos you can use across your social media, like your products, your space, your team and behind-the-scenes moments. Before the session, we’ll talk through your goals and plan the shots so nothing is missed. Afterward, we edit everything and turn it into ready-to-post content, including reels and TikToks. Sessions range from $150 to $300, depending on how long we’re there and how much content you need.

Yes! Every month, we’ll send you a simple report showing how your accounts are growing, including new followers, reach, engagement and your top-performing posts. We’ll also share what’s working and what we plan to try next, so you always know where your social media stands. And you’ll always have access to your own accounts, so you can check in anytime.

Absolutely. You can upgrade or downgrade your package as your business grows or your needs change. Just let us know, and we’ll switch you over at the start of your next billing month. You can also add extras anytime, like additional posts, reels or a content creation session, without changing your package.

Of course! They’re your accounts, and you’ll always have full access. Feel free to share updates, specials or behind-the-scenes moments anytime. Just give us a quick heads-up about anything big so we can plan around it and keep your content consistent.